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Workflow Implementation for Life & Health Insurance Company

The client is an APAC subsidiary of an Italy based global Insurance Major, providing Life & Non-Life (Health and General) Insurance in the APAC markets. The client has over 1.26 million customers in 125+ locations and settles over 180,000 claims every year.

Challenges:

  • Larger turn-around-time between Lead generation to Policy Issuance
  • Unable to track the stages of new policy creation, underwriting or endorsements initiative

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