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40% TCO reduction, system transformation for UK-based Marketing & Communication Services Provider

The client is a global leader in Marketing, Printing & Communication Services; and offers business process outsourcing to large companies.

Challenges

While providing printing services to the Financial industry, the client underwent multiple changes in its business model. While it now provides mail processing, bulk mailing, printing and page layout services, it dealt with following challenges:

  • Demerger of the integrated IT infrastructure from the parent company under an aggressive timeline
  • Separation of active directory, messaging and end user devices
  • Reimaging of all end user devices; new image standards; new mobile management
  • Traditional and complex infra management

LTI Solution

We helped the client with:

  • Designing and building of AD new forest with PKI, ADFS, and AAD
  • Designing and building SCCM, IBCM and MBAM infrastructure
  • Building and deployment of new WIN10 image across 120 models & app deployment
  • Implementing AD and O365 Green field
  • Providing unified IDAM solution covering all application
  • Providing unified patching mechanism

Business Benefits Delivered

  • Reduction in TCO by 40% through consolidation and transformation to cloud
  • Enhanced experience of handling complex projects with providing simplified solution
  • Improvised effort & cost estimation process
  • Simplified infrastructure; faster OS deployment and reduced dependencies on IT Administrators
  • Unified & secured platform for identity and access management
  • Single MDM platform for all mobile devices, Windows, Android and iOS (Unified Device Management)
  • Improved employee experience and productivity

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