Home › Services › Cloud & Infrastructure Services (CIS) › ServiceNow › Integrated Emergency Workforce Management
Integrated Emergency Workforce Management
With the natural disasters and pandemics like COVID-19, it has become imperative for organizations to be ready to tackle any unforeseen emergencies that may impact their operations & business continuity, and to keep their employees informed and well connected. Our Integrated Emergency Workforce Management system is based on ServiceNow’s Emergency Response Management application of emergency outreach, self-report & exposure management. It is well-knit framework which assemble an incident management structure to lead outbreak response and mitigate the spread and impact.
Key Benefits:
- Automating and streamlining activities which will strengthen the communication within employees
- Keeping employees informed about the situation in-hand spread awareness
- Creating an emergency response team within the organization
- Tracking employee health status during emergencies
- Help minimizing employee movement in the affected areas and prevent further exposures.
ServiceNow Offerings:
- Emergency Staff Report – Empower employees to voluntarily report health status. Enable Managers to track team health & delegate tasks assigned from affected individuals to other team members
- Emergency Exposure Management – Create Health Diagnostic reports from affected employees & depict possible exposures within the organization
- Emergency Outreach – Notify employees of important information for an anticipated or confirmed health emergency
- Emergency Response Operation – Create an emergency incident to assign & track field resources for an emergency
LTI Offerings:
- Fast Track Deployment: Quickly Setup Emergency Response Applications for clients already on Service Now’s Madrid release or above. Configure emergency response hierarchy
- Integrated Health Dashboard: Project health data across the organization into a centralized dashboard for easier tracking and follow up. Help HR Groups/ Disaster Task Forces manage and track organizational data through real-time drillable dashboards to get a quick overview of current state and take necessary measures.
- Custom Solution: Offer a custom solution for customers on ServiceNow versions below Madrid to achieve similar functionalities through customized workflow approach. Enable similar dashboarding on custom solution to get a better all-round view of organization health status data.
