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Organizations across the world are aware of the effectiveness of innovative digital solutions over the traditional ones. We at LTI have forged a strong knowledge partnership with ServiceNow, which enables us to stay on top of the latest innovations, cutting-edge solutions, and frameworks, with customer success stories to underline our capabilities.

LTI’s vision is to drive Persona Productivity, Core Digitization, and Operate, to Transform with an Automation-First strategy to modernize and transform enterprises.

We make our vision come true by partnering with ServiceNow and delivering Persona Productivity through CHATBOT self-services, Core Digitization through Cloud Adoption framework and ServiceNow Cloud Management, Continuous Transformation (Operate, to Transform) through Smart Service Management, and Enterprise Integration Framework (EIF) for seamless integration.

Our solutions can help maximize your ServiceNow investment by strengthening your business processes, enhancing operational efficiencies, and offering captivating user experience.

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Our Offerings

Modernization of platform

Modernization of platform

Accelerate service delivery by automating a wide range of end-to-end service delivery processes.

Transformation services

Transformation services

Create a connected, efficient, and agile IT organization that responds effectively to business needs.

Innovation on the platform

Innovation on the platform

Drive enterprise-wide innovation to create sustainable competitive advantage and market leadership.

Our Value Proposition

Solutions

Business-First enabled Service Modelling

Business-First enabled Service Modelling

Build highly customized service delivery plan with E2E mapping of business services.

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SPEED

SPEED

Deliver value by building future-ready solutions for transformation-led IT landscape.

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DELIP

DELIP

Deliver value by building future-ready solutions for transformation-led IT landscape.

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Integration Adapter

Integration Adapter

Seamless integration of ITSM systems, ensuring scalability.

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Automated Testing Framework (ATF)

Automated Testing Framework (ATF)

Achieve cost reduction, E2E test automation through an intelligent framework.

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Alliance

LTI is a Premier ServiceNow strategic partner with a Sales & Services Partner Program agreement

Over 10+ years of services in Enterprise Tools Management

50+ implementations across Fortune 500 customers, with an average CSAT score of 9.4

Key focus areas in ITSM, ITOM, ITBM, HR, GRC, SecOps and platform management services

Resources