ServiceNow
Organizations across the world are aware of the effectiveness of innovative digital solutions over the traditional ones. We at LTI have forged a strong knowledge partnership with ServiceNow, which enables us to stay on top of the latest innovations, cutting-edge solutions, and frameworks, with customer success stories to underline our capabilities.
LTI’s vision is to drive Persona Productivity, Core Digitization, and Operate, to Transform with an Automation-First strategy to modernize and transform enterprises.
We make our vision come true by partnering with ServiceNow and delivering Persona Productivity through CHATBOT self-services, Core Digitization through Cloud Adoption framework and ServiceNow Cloud Management, Continuous Transformation (Operate, to Transform) through Smart Service Management, and Enterprise Integration Framework (EIF) for seamless integration.
Our solutions can help maximize your ServiceNow investment by strengthening your business processes, enhancing operational efficiencies, and offering captivating user experience.
Alliance
10+ years of services in Enterprise Tools Management
100+ implementations across Fortune 500 clients
High customer satisfaction scores – 9/10 (legacy responses) and 5/5 (current responses)
Key Focus Areas: ITSM, ITOM, ITBM, HRM, CSM, IRM, SecOps and platform management services
Our Value Proposition
Alliance
LTI is a ServiceNow Premier Sales, Services & Service Provider Partner
10+ years of services in Enterprise Tools Management
100+ implementations across Fortune 500 clients
High customer satisfaction scores – 9/10 (legacy responses) and 5/5 (current responses)
Key Focus Areas: ITSM, ITOM, ITBM, HRM, CSM, IRM, SecOps and platform management services
Leading Japanese Engineering and Software Firm R...
Implements ServiceNow to Transform Customer Service Management and Power Internal Teams while Save Cost
Leading American Television Network Takes HR Ope...
An American pay television network consisting primarily of theatrically released motion pictures and original television programs
IT Business Management Implementation
Client retires disjoint legacy tool, adopts Project & Financial Management Systems using ServiceNow, and achieves real-time resource dashboards
ServiceNow Integration
Using custom APIs for multiple integrations, achieved 45% reduction in licensing cost for US-based Media & Entertainment Conglomerate
ITSM Process Implementation
30% increase in adoption of portal with enhanced user experience for US-based Automobile major
CMDB Implementation and Service Mapping
Extensive integration of 25 legacy systems & Re-implementation of ITSM processes to support new CMDB & business service maps for Nordics-based Financial Institution
HR Solution Implementation
Large US-based M&E client retires legacy tools and moves to cloud-based tools, sees 30% faster recruitment due to automation
ITSM Process Implementation
Rapid End-to-end ServiceNow implementation in a lean period of 2.5 months for US-based Manufacturing company
