- Digital Customer Experience Benchmarking w.r.t competition.
- Real-time capture of user actions, engagement and click analysis.
- Social and sentimental analytics for evaluation of customer satisfaction.
- Helps optimize Metatags and take decisions on CDN usage.
- Neuroscience technology to capture visual appeal, thinking & patience into scaled readings.
- Omni-channel experience assurance across desktop, laptop, mobile, tablet & wearables.
- Anticipates customer needs and models experience via A/B testing.
- Anticipates customer needs before you go live with new apps / websites.
- Provides swift insights into customer experience glitches through automatic analysis.
- Crowdsourcing-based analysis to capture real user issues.
- Competitive benchmarking of existing apps / websites with Call-to-Action.
- Helps formulate customer-centric digital assurance strategy.
Digital Centre of Excellence
Digital Centre of Excellence Setup for a Leading Media Conglomerate
Improved User Experience through Enhanced Applic...
LTI evaluated older versions of the websites in 2016, and shared the recommendations, which were taken as inputs during enhancements.
Enhance Customer Experience with LTI’s DiCE
DiCE helps in assessment of your Web & Mobile applications by providing detailed insights on user experience and benchmarking them with competitors applications.
Digital Consumer Experience Testing – The Untapped Science of ‘Unsaid Customer Emotions’