Rapid changes in the technology landscape and constantly evolving business models have rendered existing IT investments obsolete, pushing companies to undergo drastic digital transformation. This requires IT service providers to focus on agility and experience design, offer everything-as-a-service and ensure continuous improvement.
To become a partner of choice for leading organizations, LTI has developed a cutting-edge service delivery framework based on design thinking, agile development, DevOps, and cloud computing. Our services transformation program helps us further optimize the reliability and effectiveness of our offerings. We have adopted an end-to-end design-led approach for enhancing your experience, and a nimble organizational structure to efficiently adapt to disruptive change.
This has been executed via two key initiatives – Innovating Client Experiences (ICE) and Design Driven Delivery (D3). ICE focuses on delivering meaningful experiences by mapping and analyzing our clients’ user journeys, and remodeling them for ensuring greater productivity and cost efficiency. D3, on the other hand, is committed to make our delivery processes across application development and management, and production support, more design-oriented and agile.