Pi : Persona Productivity
Si : Systems & Processes
Opi : Operations
While Business Outcome is a critical factor when it comes to measuring performance, clearly defined objectives and KPIs for personas, processes, systems and operations are foundational elements of our offering to ensure a sustainable transformation.
Knowledge is key to achieve the success criteria defined for Operate, To Transform. Based on our 200+ AMS (application maintenance & services) engagements and 100+ infrastructure & platform maintenance services we have created a knowledge repository for business & technology re-usable artefacts
Business: A meta repository for 500+ use cases across business processes along with 100+ personas and their KPIs across different industries.
Technology: A repository of 1000+ prebuilt automation assets and a digitized repository of 10k+ error codes across technologies and packaged solutions. Along with it more than 50+ diverse algorithms to enable insights through embedded analytics.
Execution Playbook: Operate, To Transform is part of LTI’s DNA for executing any operations engagement. To democratize the execution LTI has a created a digital playbook which makes this a seamless journey
We have plan and methodology to deliver improved efficiencies irrespective of customers’ complex and diverse toolsets/frameworks landscape
Unified Automation model for multi-vendor collaboration and governance to drive end-to-end automation
Our platform is modular, hybrid, and service driven architecture ensuring scalability, adaptability, and enables integration to complement the customer technology stacks & enterprise architecture
The automation interventions are delivered through capabilities across a layered framework – Interface, Cognitive and Orchestration to cater multiple scenarios of automation adoption * Entire framework replacement, AI & Data engine, Platform extensions
AI Automation Asset
1000+AI Automation Assets across applications landscape value chain.
AI Driven full lifecycle Automation Assets spread includes:
- Dashboards – Monitoring to Orchestration
- Diagnostics – from Profilers to Log monitors
- Self Help Portals
- Virtual Assistants
- Embedded AI engine
Operations platform is the enabler which orchestrates all the use cases across the process lifecycle to achieveend goal of operate to transform.
The platform operates on 4 key principles
- Unified Experience
- Configurable and Modular
- AI & Automation at the Core
Operations Platform Suite to enable the Operate, to Transform Journey
Our 4D model ensures a 360° coverage, to produce amplified outcomes from your operational ecosystem.
Reduce work volume at every stage of business process lifecycle
- Intelligent Monitoring
- Self Serve
Expedite diagnostics & issue resolution, enhance collaboration
- Full stack view
- Assisted Resolution
- Proactive Fixes
Simplifying landscape & influence improved business outcomes
- Landscape Rationalization
- Process Lineage Visibility
Improve persona productivity
- Persona Centric Support
- Business Process Automation
Value delivered to customers in different industry segments