Information Services Group (ISG), a leading global technology research and advisory firm has named LTI a Leader for its capabilities in the design, implementation and operation of SIAM/ITSM systems based on BMC Software products.
ISG evaluated 29 providers that build and implement products from BMC software, on their competitive strength and portfolio attractiveness.
According to ISG, LTI should be shortlisted for any planned BMC implementation due to its broad ITIL® experience and deep BMC knowledge. LTI delivers fully equipped AIOps solutions enabling clients to create new business models, ensure revenue growth and be ready for NextGen operations.
The quadrant report cites delivery of complete ITSM ecosystem, strong service portfolio, strong integration capabilities and dedicated resources including ITIL® certified professionals as LTI’s key strength.