Also ranks #1 in Customer Satisfaction in Sweden as per 2021 IT Sourcing Study Nordics by Whitelane Research and PA
Mumbai, India – April 20, 2021: Larsen & Toubro Infotech (BSE: 540005, NSE: LTI), a global technology consulting and digital solutions company has ranked among the top 5 players in the latest IT outsourcing study for the Nordic region by Whitelane Research and PA. In Sweden, LTI ranked #1 on customer satisfaction parameter.
The industry-wide accolade reflects LTI’s strong results across multiple KPIs, including Account Management Quality where LTI ranked the best, Business Understanding where LTI is among Top 3, and Cloud capabilities, where the company is among Top 5 performers in the region.
Arun Sankaranarayanan, Chief Business Officer, Nordics, LTI said “The pandemic exposed the world to a level of uncertainty like never before. As a technology enabler, it brought out the best of LTI’s abilities on agility, resilience and assured business continuity to our clients – overall, a true display of grit and determination. Given this extraordinary scenario, it is heartening to be recognised as a top performer in the Nordic region. This recognition strengthens our resolve to support our clients in the region achieve higher levels of business excellence.”
Jef Loos, Head Sourcing Research Europe, Whitelane Research, said “The fact that LTI has stayed at the top of the list shows their deep commitment to achieve client goals and proves their ability to address client requirements in turbulent times. This impressive performance helped them move up in the rankings from a challenger to now be listed among leading players in the Nordic marketplace.”