Leading multinational corporation and technology company wanted to simplify, streamline and automate their highly complex & business-critical processes, and improve SLA compliance. LTI provided 24×7 support with distributed teams across the onsite/offshore locations. Our Design-Thinking-led approach for the next-generation platform, using Altassian Jira, helped connect the client’s multiple systems through microservice integration patterns.
Reduction in tickets
Increase in developers’ productivity
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