Driving enterprise-wide digital transformation initiatives to harness organizational efﬁciency and enhance customer experience, requires strategic investments in solutions that leverage Artiﬁcial Intelligence (AI) and cognitive computing. HFS Research, in its recent report, highlights this fact prominently.
It believes that business leaders across all domains are increasingly seeking adaptable and intelligent predictive systems that can make better use of data and streamline operations. The move toward intelligent automation essentially provides an organization with the opportunity to both fundamentally change how work is done, and rethink business models with the combination of humans and emerging technologies.
The report also features LTI’s Mosaic platform and its five key components that are enabling enterprises with different aspects of adopting analytics, AI, and automation technologies.