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Salesforce Solution

LTI Salesforce practice works with many automotive customers to help innovate customer experience with the Salesforce platform as well as help them maximize ROI on existing investments in the Salesforce platform.
As the way we interact with cars rapidly evolves from the traditional sale and service to connected and data-driven engagement, Salesforce platform allows you to create lasting relationship with your consumers and transform buying and post-sale experiences by bringing together information through various points of interaction into a centralized platform of engagement that orchestrated the journey of the consumer.
Few typical challenges that many of our automotive clients face are:

  • Unifying connected driver data in support of the sales and post-sale engagement
  • Optimizing of Revenue Lifecycle through commerce and pricing solutions
  • Streamlining best practices, controls and automation throughout Salesforce development lifecycle
  • Implementing edge use cases and next generation capabilities to transform consumer experience

Information Services Group (ISG), a leading global technology research and advisory firm has recognized LTI as a Rising Star for Managed Application Services in the ISG Provider Lens™: Salesforce Ecosystem Partners 2020 Report for the US. LTI has also been recognized as a Product Challenger for Implementation and Integration Services.

Our Success Stories

LTI’s Enterprise IT Solutions for the Automotive industries enable you to offer superior customer experiences using our proprietary

 
Redesign of Dealer Portal with Salesforce Boosts Customer Satisfaction and Retention

Redesign of Dealer Portal with Salesforce Boosts Customer Satisfaction and Retention

LTI defined a scalable architecture that could enable future growth and elevate collaboration with the client’s dealer network by implementing Salesforce Partner community and Salesforce Content Management system (CMS).

Improving Customer Outreach Process with Marketing Cloud for Japanese Manufacturer

Improving Customer Outreach Process with Marketing Cloud for Japanese Manufacturer

LTI, with its simplified, intuitive Salesforce UI experience and multi-channel outreach modes helped created an in-house mass outreach capabiity, resulting in projected savings of $9M in outsourcing costs.