Claims Efficiency & Loss Prevention Solutions

Claims process remains a critical moment of truth in the Insurance value chain. Insurance companies need to strengthen their claims value proposition and impact the front-end customer experience. At the same time, there is a growing pressure to build highly efficient and effective claims operations, with focus on optimizing loss payouts, enabling fraud management and controlling operational expenses. Fortunately, modern claims platforms and digital technologies offer an excellent opportunity to address these issues.

LTI has been helping leading insurance companies traverse through their claims transformation journey, using modern solutions. This involves conducting due diligence of existing claims operation, designing target operating model, and its realization through a rich set of business, technology & product capabilities. Our practice, which is supported by a 600 associate-strong Claims community, 25+ partners, and a rich set of domain & digital assets, has emerged as a highly capable provider of claims transformation solutions. We have deep experience and a fully equipped Center of Excellence (CoE) for market-leading claims products such as Guidewire ClaimCenterTM and Insurity ClaimDecisionsTM.

Our clients have typically benefitted from Claims Transformation Services, with the following business outcomes:

  • Annual reduction of 10-12% in Claims Leakage
  • Annual reduction of 2 – 2.5 % in Loss Payouts
  • 15% improvement in Net Promoter Score

Our Offerings

Claims Experience

Claims Experience

Customer-centric claim model, using a combination of physical and digital claim channels, and hyper-care claims services.

Loss Minimization

Loss Minimization

Optimize claim payouts, using fraud control, accurate payout estimation and risk prevention techniques.

Expense Control

Expense Control

Drive operational efficiencies through claim lifecycle automation and digital claim adjustment process.

CAT Response Management

CAT Response Management

Proactive catastrophe response strategy through advanced impact analysis, resource planning and mitigation techniques.

Core Claim System Modernization

Core Claim System Modernization

Plan and transition to a modern claims platform; specialized product competency center.

Our Solutions

Geolytik

Geolytik

Enable surveyors to assess the full impact of catastrophes on insurance claims to judiciously allocate resources to the site

FraudIntel

FraudIntel

Advance your fraud management strategy with our proprietary solution that monitors key performance indicators

Digital Claims Adjuster

Digital Claims Adjuster

Digitize and boost the efficiency of your claims adjustment process with integrated image capturing and video sharing tools

Claim ARCoT

Claim ARCoT

Our ARCoT framework provides you with relevant information on all leading insurance products in the market, for informed product selection

Claims Capability Monitor

Claims Capability Monitor

Boost claims operation reviews with our diagnostic toolkit, which highlights strengths and areas of improvement for every step of the claims process

Resources