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Transforming Experiences

Newer technologies such as cloud apps, AI and new-age collaboration platforms, are paving the way for hi-tech companies to rethink their strategy around experience enablement initiatives for both, their customers and employees. Clients must provide differentiated experiences for their customers leveraging AI, and improve employee productivity by enhancing multi-team collaboration mechanisms. Cloud apps for sales and channel enablement makes your business agile as well. LTI has been delivering on experience transformation initiatives for global hi-tech majors, enabling them to engage their customers and employees effectively.

Key Highlights of the offering are:

  • Conversations-as-a-Service (CaaS) leveraging AI
  • Optimized revenue management through industry-leading cloud-based pricing solutions such as PROS and Apttus
  • 360° customer view, enabled by cloud-based CRM apps such as Salesforce, Microsoft Dynamics 365 and our cutting-edge analytics
  • LTI Mosaic Experience to design, deliver & manage the digital experience
  • Next Generation Digital Workplace, where employees can work beyond geographic and deep-rooted organizational barriers

Key Benefits

  • Virtual assistants, delivering highly intuitive conversations for clients’ customers
  • Enhanced buyer interest and realization of revenues
  • Improved lead conversions by extending beyond traditional CRM
  • Better reach, deeper engagement and richer services for clients’ employees

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