Retail

Our Utilities Business Unit is focussed on changing the approach of Utilities and helping them enter into the new era of enhancing customer experience. Mobility Solutions and Big data technology is leveraged to provide deep insights at right time to take crucial decisions. L&T Infotech’s latest digital solutions and services will also help utility companies be ahead of the competition.

  • Call Centre and Customer Care Solutions
  • IVRS/CTI Integration
  • Smart Meter Portals Services
  • Big data, Social Analytics services
  • Web Portal/Self Service
  • Web Content Management Solutions
  • Billing and Collection solutions
  • Time of use Billing
  • KIOSK, POS integration
  • Meter Data Management Solutions
  • Mobility solutions for Retail
  • Demand Response Solutions

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