The traditional brick-and-mortar retail business model is being seriously challenged, as consumers increasingly use smartphone applications and other digital channels for purchases and product comparisons. Physical and digital channels are blurring, and today’s discerning consumer wants a seamless buying experience across every retail touch point.

Retail enterprises are looking to provide their demanding customers a consistent ‘omni-channel’ shopping experience. They are increasingly engaging with buyers directly, over new-age platforms. Advanced analytics on data sourced from social media, mobile and other channels are enabling enterprises to better understand the pulse of their customers. Digital technologies have made it easier to roll out personalized consumer interactions and promotions.

LTI’s IT services and solutions for retail, including our Digital, Industrial IoT, Analytics, and Consulting capabilities, can help you boost customer satisfaction. We enable retailers to streamline operations with technologies such as IIoT and Cloud, and derive actionable consumer and business insights by harnessing advanced analytics tools. With our innovative solutions spanning across retail functions, you can gain a firm edge over your competitors.

Our Offerings

Digital Transformation

Digital Transformation

LTI’s powerful digital solutions suite can significantly improve your competitive stance through disruptive business transformation

IoT for Retail Operations

IoT for Retail Operations

Enhance retail business processes, drive smarter consumer interactions and pursue new revenue opportunities by harnessing our advanced, IoT-enabled solutions

BI and Analytics

BI and Analytics

Leverage our end-to-end business intelligence and analytics capabilities to extract maximum value from your enterprise information assets

ERP Services

ERP Services

Integrate your disparate IT platforms and applications with our ERP services to establish consistent and efficient business processes

Application Development & Maintenance

Application Development & Maintenance

L&T Infotech combines mature processes, robust global delivery models, life sciences real-world data analytics, and a world-class expertise, to help organizations leverage technology to drive business transformation.

Solutions

Sapphire

Sapphire

Our Sapphire social media analytics platform will decipher social sentiment to ensure you are always aligned to customer preferences

Smart Retail

Smart Retail

Our location-based Smart Retail promotions platform significantly eases the management of tailored marketing campaigns across consumer touch points

Spend Analytics

Spend Analytics

Gain end-to-end spend visibility across the organization and identify cost-saving opportunities with our Spend Analytics solution

Periscope

Periscope

LTI’s Periscope offering is a predictive data mining accelerator for superior retail analytics

Store Ambience Tracking & Control

Store Ambience Tracking & Control

LTI’s Store Ambience Tracking & Control solution ensures consistent branding and operating standards, by analyzing the assets of new outlets

Resources