Salesforce
Salesforce.com platform and its vast ecosystem has been a dominant catalyst for enabling digital transformation and legacy modernization initiatives. Offering significant reduction in total cost of ownership and accelerated time-to-market, the platform has been adopted across all functions, from customer-centric to internal operations.
LTI helps clients re-imagine their business with the Salesforce platform, by utilizing deep industry experience, design-centric methodologies and technology accelerators. Helping businesses across all phases of their Salesforce journey, LTI closely partners with Salesforce and other AppExchange vendors, to deliver continuous innovation and business value to our clients. Our team of certified consultants enable you to formulate and manage your customer engagement strategy through expert advisory, proven implementation methodology and robust support services.
Over the years, LTI has successfully demonstrated this capability by providing optimal solutions to our multiple clients distributed across geographies, in various industry verticals.
Our services help clients align their business IT infrastructure to communicate with third-party application or Legacy ERP system. With our proven expertise in building custom solutions around Force.com and our other cutting-edge services, we pride ourselves in delivering efficiently managed on-time projects to our clients.
Our Services
Advisory Services
Our partnership with Salesforce brings to our clients the expertise in definition, design, implementation, adoption and adherence, across all their enterprise architecture strategies & processes. Through our Salesforce Advisory Services, we uncover the gaps between strategic needs of our clients, provide best solutions through industry knowledge, and drive initiatives to fill those gaps. We are delighted to have worked as a thought leader for various clients and have successfully added value to their businesses with creative solutions.
Delivery Center of Excellence
We have designed and implemented high quality architectures that meet client requirements and are consistent with enterprise architectural standards. Our continuous assistance to clients across the end-to-end implementation of Salesforce solutions has enabled them to make the most of their CRM investments.
We have helped clients by streamlining their business & workflow processes, increasing business opportunities and enhancing their customer service through custom development solutions.
We help Manage & Support your Salesforce instance by using industry-best systems & processes. We follow agile methodology to ensure quality services, and in the process, reduce the Total Cost of Ownership (TCO) for our clients.
Collaboration through IT
We align business IT infrastructure to communicate with third-party applications or Legacy systems. We build seamless interface using SnapLogic, SSIS and Web Services for seamless exchange of information with Legacy systems and third-party Cloud products such as Marketo, PROS, Conga Composer. We have achieved successful collaboration with market-leading solutions like Amazon Web Services, Facebook, Google AppEngine and Twitter.
Force Foundry
Through our expertise in Integration and Migration, we deliver projects to move Legacy apps onto the robust Force.com platform, with well-defined governance. We create designs that address cost, functionality and user aspects, leading to foolproof deployments. We understand & collaborate with client businesses to build further enhancements on force platform to create value for clients.
Capabilities
Quicker Closing of Deals And Streamlining Sales
- Detailed view of customers, insightful reports & dashboards, better sales forecast.
- Our Sales Cloud solutions help clients generate a detailed view of customer data, thus allowing efficient management of leads and opportunities. Our solutions also enable the harnessing of reporting & dashboarding capabilities to make insightful decisions, which not only help in quicker closing of deals, but also enable better Sales Forecasting.
Faster Support Response With Multi-Channel Support
- Resolve client issues by providing 24/7 support, with an Always-On customer service.
- We deliver solutions that leverage the capabilities of Salesforce Service Cloud® Software-as-a-Service (SaaS) platform, helping clients to better address their customer needs. These solutions enable you to provide 24/7 support, with an Always-On customer service, resulting in enhanced customer experience. With multi-channel solutions, you can provide a unified agent experience across devices and media.
Fill The Funnel With High Quality Leads
- Engage customers on a one-on-one level. Work across marketing mediums – email, mobile, social and web.
- We enable clients to engage their customers on a one-on-one level. By building customizations on the native CRM data, our solutions work across marketing mediums – email, mobile, social and web. Creating personalized journeys for your customers will drastically improve the chances of lead conversions.
Connect Directly With Resellers, Distributors, Partners And Employess to Increase Sales
- Collaborate with partners using the power of social media and mobile to accelerate channel sales.
- Collaborate with agencies, suppliers, vendors, or any other member of your business ecosystem. By combining the power of social media and mobility solution, sales reps can access all the data about leads, opportunities & customers, thus enabling them to manage sales cycles on their fingertips. Our specifically created customs apps and custom dashboards provide client-centric solutions, meeting all your business needs.
Provde Critical Insights to Business
- Unify datasets from multiple sources, analyze and distribute information to teams for faster answers.
- We design solutions that bring the power of analytics, coupled with Cloud and Mobile technology. We harbor the capability to create custom analytics apps that deliver responsive and visual insights, enabling decision-making on-the-go.
Creative And Innovative Customized Experience for Customer
- Build custom apps and custom dashboards that provide client-centric solutions.
- LTI brings to the fore rapid app development through the App Cloud. We help clients become more customer-centric through brisk creation of customer-facing apps by leveraging Force.com. Force.com apps are connected to all your Salesforce & external data sources, using APIs.
