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LTI & Salesforce Partnership

With a strong partnership with Salesforce and the eco-system partners, LTI is uniquely positioned to help you stay on top of the latest innovations throughout your growth journey with cutting-edge and resilient cloud-based Salesforce solutions and services.

Salesforce with LTI

LTI’s model for accelerated business value realization with Salesforce platform enables you to bring industry and technology best practices with a playbook-based approach. It includes everything from re-imagining the business processes to governing and maximizing existing Salesforce Platform investments.

Key Offerings

Maximize value (ROI) on Salesforce investments

Increase salesforce adoption through improved user experience and automation of manual processes, while reducing technical debt.

Transform buying/selling experience

Integrate direct sales and customer self-service to create a seamless omnichannel buying experience. Derive customer value through contextualized insights to simplify and monetize customer service.

Elevate customer engagement

Provide seamless and personalized customer experiences across every brand interaction by leveraging advanced analytics to create a true customer 360-degree view.

Innovate with Salesforce

Develop and deploy future-ready applications powered by re-usable frameworks and pre-built templates. Employ citizen development as core to improve operational efficiency, drive innovation and generate revenue.

Enable channel partners

Increase your partner channel revenue through partner communities by improving partner experiences and integrating partner and customer processes.

Reimagine service management

Reduce service costs, improve the efficiency of field service with transformed contact centers infused with emerging technologies.

Solutions & Accelerators

Lightning Component Library

Eliminate the need for customization of your core functions, Salesforce Communities and Sales and Service Cloud with pre-built Lightning web components.

Process Efficiency Libraries

End-to-end industry process frameworks and persona maps to drive the next-generation customer experience.

Product Development Platform

A collaborative platform built on enabling consumer products’ business unit to submit, track and approve product design.

Lightweight solution that enables data governance and integrity of customer data across all front office and back-office applications.

Salesforce DevOps Solution Suite

Pre-built scripts, reusable components and models to drive automation of SDLC on Salesforce platform.

Automated Quality and Security Control

A suite of tools to drive static code and architecture validation, system health assessment and regression testing.

Case Studies

Learn how LTI helps organizations across the world innovate with Salesforce platform

Built Master Data Management (MDM) Tool on Salesforce for US-Based Commercial Broadcaster

Built Master Data Management (MDM) Tool on Salesforce for US-Based Commercial Broadcaster

LTI helped solve complex data management and governance challenges for a media company in the US.

Enhanced Dealer Experience on the Salesforce Portal for a South Korean Consumer Financial Services enterprise

Enhanced Dealer Experience on the Salesforce Portal for a South Korean Consumer Financial Services enterprise

LTI helped improved customer retention by 5% by enriching the digital architecture of a financial services provider in Korea.

Improved Customer Outreach Process, OPEX Reduction for a Japanese Manufacturer

Improved Customer Outreach Process, OPEX Reduction for a Japanese Manufacturer

Improved transparency, savings worth USD 9 million for a Japanese public multinational conglomerate.

Integrated Sales Platform, Streamlined Offer Management Process for Swiss Multinational Manufacturer

Integrated Sales Platform, Streamlined Offer Management Process for Swiss Multinational Manufacturer

Built a centralized CRM system and data architecture for a 360-degree view of customers of a Swiss multinational manufacturer.

Improved Efficiency Through Commerce and Field Services for Danish Cleaning Equipment Supplier

Improved Efficiency Through Commerce and Field Services for Danish Cleaning Equipment Supplier

Eliminated inefficient processes & governance, which resulted in ~40% reduction in IT cost for a Danish Supplier

Enhanced Customer Service with Salesforce for A Global Medical Device Manufacturer

Enhanced Customer Service with Salesforce for A Global Medical Device Manufacturer

Offered data management solution to decrease response times and increase targeted marketing for a medical device manufacturer

Improved Customer Service with Salesforce Service Cloud for a US-Based Global Manufacturer

Improved Customer Service with Salesforce Service Cloud for a US-Based Global Manufacturer

Provided efficient tools and platforms to create 360-degree streamlined CRM systems for a global manufacturer

USD 1 Million Annual Savings through COE-led Salesforce Managed Services Solution for a Leading HVAC Systems Manufacturer

USD 1 Million Annual Savings through COE-led Salesforce Managed Services Solution for a Leading HVAC Systems Manufacturer

From high operational costs to windfall savings, LTI created the right climate for business transformation for HVAC Systems Manufacturer

Optimized Lead-to-Quote Process with Salesforce’s CPQ Solutions for French Water Treatment Company

Optimized Lead-to-Quote Process with Salesforce’s CPQ Solutions for French Water Treatment Company

Business transformation with the optimum flow of design thinking, CRM systems, and data architecture for a French Multinational Company.

Transformed CRM capabilities for a US-based Mass Media Conglomerate

Transformed CRM capabilities for a US-based Mass Media Conglomerate

Created a strategic campaign to enhance automation-led data management for US-based Media Major.

Digitize Your Core

Digitize Your Core

Canadian Online Wealth Management Firm enables expansion & future innova­tions

Intelligent Lead Management

Intelligent Lead Management

US-based Reinsurance Broking Firm speeds up marketing campaigns with customer interaction tracking

Transforming Marketing Infrastructure

Transforming Marketing Infrastructure

US-based Fo­une 500 Insurance Firm streamlines case management to reduce backlog by 50%

Seamless Business Experience

Seamless Business Experience

A Leading Multimedia Conglomerate transforms entire Product Development Approval System

Resources

Brochure

Salesforce Lightning Migration

Factsheet

Technology Solution & Services for LTI’s Salesforce Practice

PoV

5 Steps to Improve Your Salesforce ROI

Blog

Charting Roadmap for Migrating from Salesforce Classic to Lightning Platform

Blog

How Manufacturers can transform Lead-to-Cash Lifecycle with robust Configure-Price-Quote Solutions

Blog

Guiding Principles for Orchestrating IT-driven Digital Transformation

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