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AutomationFIRSTTM – ITSM  is an ITIL Certified, next generation, integrated IT Service Management SaaS solution. It has been certified by Pink Elephant Corporation with a PinkVERIFY Logo on their website:​

 

It comprises of five modules with an intuitive User Interface and flexible reporting capability. Following are the five modules:

  • Incident Management
  • Request​ Fulfillment
  • Problem Management
  • Change Management
  • ​​Service Level Management
AutomationFIRSTTM– ITSM offers cost-effective and flexible pricing to clients through pay-per-use subscription model, flexibility through tenant-specific customization support for enterprises, industry specific predefined processes for quicker implementation in a span of a few weeks instead of months and technology future-proofing that reduces maintenance costs. ​

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