The success of any Business Transformation program is fully dependent on the effective adoption of new processes and systems. Almost 70% of such programs fail because the employees within enterprises lack the awareness, desire, knowledge and skills required to adapt to a new technology or a new way of working. Thus, in such “change” programs, human aspects play a crucial role in ensuring that change actually delivers its intended results.
L&T Infotech (LTI) helps organizations to plan, lead and manage the human side of implementing strategic change, with a systematic Organizational Change Management (OCM) approach to assess the current state; prepare & develop for the future state; implement change; and lastly, ensure that the change is sustained.
Our approach for leading and managing change is based on proven scientific OCM principles, and we build our clients’ capabilities to lead and manage change in both, the short and long term. We focus on areas that are important from a business impact & risk management perspective, and offer services encompassing the 3 people side factors that impact the ROI:
- Speed of Adoption
Leveraging the industry recognized Prosci Framework, aimed at addressing the employee resistance through "ADKAR" Model, along with our robust tools & templates, we provide Integrated Change Management Consulting for:
- IT Application Implementations
- Multi-country (Global) Application Rollouts
- IT Outsourcing & Managed Services
- Change Management Office