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This is a digital platform for Aftermarket Service Management from L&T Infotech, based on a nexus of key digital technologies. This platform enables service organizations to maximize w​orkforce productivity, lower warranty costs, reduce asset​ downtime, achieve service process automation, enable partner network, and provide delightful customer experiences​.
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It offers one-stop solution for end-to-end procurem​ent which includes setting sourcing goals, defining sourcing strategy, creating projects for sourcing events, managing RFx, supplier collabora​tion, evaluation and awards and contract life cycle management. This is a highly configurable and easy-to-use solution. A reusable template-based process approach results in time saving and higher efficiency in carrying out various activities.
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It is a comprehensive ready-to-use Cloud ERP that helps institutes achieve the excellence they are seeking, while automating mundane and repetitive tasks. It leverages innovative technologies such as virtualization, mobility and analytics to improve the work life of all stakeholders.
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It is a platform service offered as part of L&T Infotech's Digital Transformation framework. AutomationFIRSTTM – ITSM v1.0 is an ITIL Certified, next generation, integrated IT Service Management SaaS solution. It has been certified by PinkElephant Corporation with a PinkVERIFY Logo on the Pink Elephant website
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DistributorFirst™ is a lightweight, easy-to-use, scalable digital platform for distributors that leverages low cost cloud infrastructure. It enables the distributors ​to take advantage of industry standard practices by streamlining their Customer Relationship management, Purchase-to- pay, Sales and Inventory Management processes.
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It is a unique BPM implementation kit with innovative frameworks for execution of every phase of BPM (Process Discovery, Process Modeling & Design, Process Implementation & Process Optimization).
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