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The current business scenario across enterprises demands two things – an innate need to be resilient to effectively address the current real-world problems and accelerated Intelligent Automation adoption. This is to not only acquire actionable insights, but also to maneuver those insights into delivering strategic business outcomes, while transforming the end user experience. The need for digital intervention across all quarters at workplace is now escalated and more crucial than ever. More emphasis is being given to accelerate the pace of automation, scale up faster and automate business- critical functions to derive the much needed RoI from the automation initiative quicker.

By blending complementary, cutting-edge digital technologies such as RPA, Advanced OCR, AI, Workflow Orchestration, ML, and other cognitive technologies, LTI offers a wide range of industry- specific, as well as cross-functional Intelligent Automation services that empower our clients and end customers to create an automation ecosystem within their organization.

Our Intelligent Automation ideology revolves around our strategy of ‘Powering the Breakaway enterprise’ by aligning our solutions / services / operating models with its 4 pillars namely –

  1. Operate, to Transform (O2T): Digital workplace and business process transformation
  2. Data-driven Organization: Digital / Virtual Assistants, Data led Automation (Data intake, Unstructured / semi-structured data extraction, Data aggregation & reporting automation)
  3. Experience Transformation: Persona-driven automation of business functions
  4. Digitizing the core: Automation of horizontal & vertical business functions.

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    Our Offerings

    Our Intelligent Automation offerings are a cross section of our in-depth understanding of industry domain & digital technologies and are focused around helping our clients to create a holistic view of automation, empowering them to scale in their digital journey to sustain an automation ecosystem within their organization.


    Advisory Services

    Consulting-led approach focused on business priorities to define a clear roadmap in terms of how, what and where to start your automation journey. Right from helping you select the right blend of digital technologies, tools & platforms, to identifying the best automation candidates to yield that anticipated RoI – we’ve got you covered!


    End-to-End Implementation Services

    Agile and fit-for-purpose delivery model to quickly scale from a pilot into an enterprise-wide Intelligent Automation program. Starting from Accelerated Process Discovery backed by mature frameworks & toolsets, small scale deployments to validate success criteria at the onset to full blown scale ups, we’ll partner with you all the way.


    Value-Added Managed Services

    SLA-driven Digital Workforce Governance Model to ensure seamless Bot execution and support, focused on cost and performance optimization. We’ll be just a call away even after you’ve reached your automation destination, be it through 24*7 support, problem management, configuration management and so on.


    CoE Setup and Execution Services

    We’ll not only help you define the best practices & guidelines of the automation program, but also empower you to set up an inhouse GIC or a CoE to drive automation initiatives across the organization globally to augment your existing CoE or to take over the entire automation program built on top of innovative and proven commercial engagement models.

    Industry Solutions

     
    Intelligent Invoice Processing

    Intelligent Invoice Processing

    • Automation of the entire accounts payable process
    • Digital Levers – RPA, Advanced OCR
    • Applicable across all industries

    Benefits – Increased cost savings & operational efficiency

    Digital Inventory Assistant

    Digital Inventory Assistant

    • Augmenting Inventory Management
    • Digital Levers – AI, NLP, OCR & Workflow Orchestration
    • Applicable across Manufacturing & Retail Industry

    Benefits Increased store conversions & personalized customer experience

    Digital HR Assistant

    Digital HR Assistant

    • Automating the end-to-end, hire-to-retire process
    • Digital Levers – RPA, OCR, NLP and BPM
    • Applicable across all Industries

    Benefits Employee experience transformation, 24*7 support

    Virtual Loan Assistant

    Virtual Loan Assistant

    • Automating the entire loan (retail, PPP) business function
    • Digital Levers – OCR, RPA, NLP and BPM
    • Applicable across the Banking Industry

    Benefits Increased customer conversion, less human-in-loop

    CSR Quality Check Solution

    CSR Quality Check Solution

    • Automation of the entire Quality Check process for CSRs
    • Digital Levers – RPA, Advanced OCR, AI
    • Applicable across Pharma & Healthcare Industry

    Benefits No penalties, timely CSR submissions

    Digital KYC Agent

    Digital KYC Agent

    • Automating the tedious KYC process
    • Digital Levers – RPA, Advanced OCR & NLP
    • Applicable across all industries

    Benefits ~80% Reduction in TAT, contactless KYC and significant cost savings

    Intelligent Policy Review & Comparison

    Intelligent Policy Review & Comparison

    • Automating the tedious process of reviewing and comparing insurance policies
    • Digital Levers – RPA, Advanced OCR, AI
    • Applicable across the Insurance Industry

    Benefits Increased accuracy and operational efficiency

    Intelligent Policy Renewal

    Intelligent Policy Renewal

    • Automating the tedious process of insurance policy renewals
    • Digital Levers – RPA, Advanced OCR, AI
    • Applicable across the Insurance Industry

    Benefits Increased operational efficiency, enhanced customer experience

    Automated Submissions Intake

    Automated Submissions Intake

    • Automating the ingestion of submission documents for recording the data in submission and underwriting systems.
    • Digital Levers – RPA, Advanced OCR, AI
    • Applicable across the Insurance Industry

    Benefits Enhanced productivity, increased agility and speed-to-market

    Intelligent Bot Governance Dashboard

    Intelligent Bot Governance Dashboard

    • Equip yourself with real-time views of KPIs critical to leadership, Business and IT to enable informed decisions and optimize your operational costs.
    Intelligent Bot Manager

    Intelligent Bot Manager

    • Our award-winning solution that enables you to utilize your bots in the most efficient way by distributing workload across idle bots.
    Accelerated Process Discovery Framework

    Accelerated Process Discovery Framework

    • Select the right set of tools, platforms, technologies and the ideal candidates for kickstarting your automation journey with our accelerated process discovery framework.

    Awards and Analysts

     
    Winner of AA’s IMEA Partner Awards 2020

    2020

    Winner of AA’s IMEA Partner Awards 2020

    Excellence in Business Process Automation - India

    LTI featured in the Leadership Zone for BFSI, Retail & CPG segments in Zinnov Zones for RPA Services

    2020

    LTI featured in the Leadership Zone for BFSI, Retail & CPG segments in Zinnov Zones for RPA Services

    LTI recognized in Forrester’s report, Now Tech: Digital Process Automation Services, Q3

    2020

    LTI recognized in Forrester’s report, Now Tech: Digital Process Automation Services, Q3

    LTI recognized in Avasant’s Intelligent Automation Services RadarView 2020 report as ‘Disruptors’

    2020

    LTI recognized in Avasant’s Intelligent Automation Services RadarView 2020 report as ‘Disruptors’

    GSA UK - Winner

    2019

    GSA UK - Winner

    Automation Champion of the Year 2019

    Winner of Automation Anywhere’s Up & Running Customer Excellence Award 2019

    2019

    Winner of Automation Anywhere’s Up & Running Customer Excellence Award 2019

    Awards and Analysts

    Winner of AA’s IMEA Partner Awards 2020

    2020

    Winner of AA’s IMEA Partner Awards 2020

    Excellence in Business Process Automation - India

    LTI featured in the Leadership Zone for BFSI, Retail & CPG segments in Zinnov Zones for RPA Services

    2020

    LTI featured in the Leadership Zone for BFSI, Retail & CPG segments in Zinnov Zones for RPA Services

    LTI recognized in Forrester’s report, Now Tech: Digital Process Automation Services, Q3

    2020

    LTI recognized in Forrester’s report, Now Tech: Digital Process Automation Services, Q3

    LTI recognized in Avasant’s Intelligent Automation Services RadarView 2020 report as ‘Disruptors’

    2020

    LTI recognized in Avasant’s Intelligent Automation Services RadarView 2020 report as ‘Disruptors’

    GSA UK - Winner

    2019

    GSA UK - Winner

    Automation Champion of the Year 2019

    Winner of Automation Anywhere’s Up & Running Customer Excellence Award 2019

    2019

    Winner of Automation Anywhere’s Up & Running Customer Excellence Award 2019

    Our Partners

     

    Resources