Rapid Omnichannel Portfolio Assessment
Quick and holistic assessment of Web and mobile channels, with focus on application UX, technology, and discoverability.
Heuristic and user perception-based analysis of existing digital channels to create a compelling user experience
Tools and Accelerators
In-built tools that accelerate the experience transformation journey
- UX Habitat:Single view of Ul/UX best practices design guidelines and methodologies readily available for reference and download.
- Repository:Collection of reusable architecture patterns, code snippets, application development frameworks and technology recommendation guidelines
- Estimation Tool:A custom tool that calculates application development efforts based on standard SDLC definitions
- Canvas CX:Sentiment analysis embedded with design thinking techniques for enhanced and engaged customer experience
Build Faster, Fluid, Personalized Customer Experience with L...
The rapid pace of digital adoption is constantly moving the goalposts as companies strive to fulfill their customers’ hyper personalization demands.
Driving Experience Transformation with Design Consulting
A design strategy can play an extremely important role in the overall digital transformation journey of a business as it keeps the customer as the focal point of the entire init...
Experience: The Central Theme of Digital Transformation
Customers no longer compare their brand experiences between two different companies in the same space. Rather, they make comparisons between their brand experiences across the s...