In this era of omni-channel customer engagement, companies are looking to draw more customers to their digital points of sale, including websites, mobile applications, and social media. To boost the conversion rate and optimize the overall customer journey, organizations need to focus on ease-of-use, navigation and the overall attractiveness of their digital touch points.
A superior user experience (UX) enhances customer satisfaction, thereby reducing customer acquisition cost, and increasing market share. LTI’s Mosaic Experience helps you design, deliver and manage exceptional digital experiences, in the most efficient and cost-effective manner. Our flexible plug-and-play model enables you to accelerate your digital transformation initiatives across user journey creation and mapping, UX design, digital platform enablement, digital marketing, application development and CMS migration.
Our experienced consultants and UX architects follow a design thinking approach to create tailored solutions for your specific business requirements. We have set up a UX center of excellence that assists companies in ensuring consistent customer experiences across channels including mobile devices, smart TVs, and touch screens. We also offer research and consulting services, rapid prototyping and front-end engineering services, and usability assessments using heuristic evaluation techniques.
Request for Demo