Case Study – Operational Transformation for a Media Conglomerate

A US-based Mass Media Conglomerate was facing issues with their existing service provider due to stagnant quality of support, lack of innovation and deteriorating end-user experience. The objective was to reduce cost of operations, enhance end-user experience, establish a next-gen operating model and digital enablement. LTI executed a series of interventions as part of the “Amplified Outcomes” support model – through AI-based Automation, Real-time Dashboards and a fully-automated converged operations model.

By adopting our Mosaic suite, the customer was able to achieve:


Reduction in TCO


Reduction in MTTR


Reduction in Alerts

Fill the below form to download case study

I agree to receive communication from LTI.
Refer LTI privacy policy to know more about how we maintain privacy about your data.