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Application Services

Organizations are looking at technology solutions to transform their businesses, including data, processes and customer experience. Business leaders want to drive key business results and create new revenue streams to ensure sustainable growth and future-readiness.

To stay ahead of the curve and lead digital change effectively, organizations must be prepared to adapt to transforming business models, adopt new methodologies, enhance people skills and harness industry synergies.

LTI is enabling customers to embrace digital transformation through innovative managed services and co-managed services models. Key services offered are as follows:

Details

Development through DevOps

The DevOps Practice at LTI helps project teams accelerate software delivery, build high quality code, and increase business agility, leveraging its DevOps platform solutions powered by open source technologies. The practice aims to drive DevOps transformation within LTI, across projects, serving in-house and external clients to foster better team collaboration, improve user experience and ensure higher customer satisfaction. We envision DevOps as an innovative, business-driven software delivery approach that uses people, integrating tools and automated processes to streamline application lifecycle management.

Application Modernization

Customer expectations and enterprise technologies are changing quickly, prompting businesses to implement new features and functionalities across applications quickly, in order to remain competitive. Demands for additional capacity are growing annually, and operating costs continue to rise, while many applications have become obsolete and no longer meet business requirements and industry standards. These challenges necessitate key investments in legacy modernization initiatives.

LTI’s experts help you drive modernization by employing an assessment-led approach, recommend suitable, cost-effective options and provide build and transfer services to support teams.

Assessment of the as-is system involves studying the current state of the legacy application, which begins with understanding the drivers for change – cost, competition, regulatory changes, or consolidation resulting from mergers, acquisitions or organizational restructuring.

Our team identifies weaknesses and gaps in the existing system to support opportunities for growth and reducing the cost of ownership. LTI focuses on a less intrusive approach to optimize the overall application availability and scalability and improve customer experience by preparing a holistic technology roadmap for you.

To help you make an informed decision regarding legacy systems modernization, LTI offers thought partnership by providing value-added technology consulting services, and aligns your business priorities with the technology roadmap.

Maintenance & Support

Customer experience being a core element of LTI’s vision, we believe in building a strategic partnership with you to stabilize your IT operations, drive business agility and performance, ensure superior compliance, and improve customer satisfaction.

Incremental and iterative releases are becoming a mandate and software release cycles are being shortened to hours and days, requiring product maintenance and support services that help sustain your customer satisfaction ratings.

With our gamut of application development and maintenance (ADM) services, we focus on swift development, testing, deployment and management of high quality software. LTI helps you rapidly launch and manage connected and intelligent applications which deliver a superior user experience, while reducing costs and minimizing downtime.

Our ADM Services include application development, application maintenance and enhancement, custom solution implementation, enterprise application integration and data transformation. Our offerings also cover support desk operations, remote database and system administration, service request management, defect fixing and patch release management.

Upgrades & Migration

Increasing diversity of usage preferences within the end-user community has made it inevitable for Independent Software Vendors (ISVs) to provide products across platforms and support multiple applications and devices. Product vendors are looking to move to cloud-based provisioning models such as IaaS, PaaS and SaaS to boost interoperability and make their products platform-agnostic. It is critical for them to build these capabilities and choose an efficient partner to execute enhancements, upgrades, and porting and migration exercises in a quick and efficient manner.

LTI helps you upgrade applications and accelerate transitions to different deployment environments including various operating systems, databases, compute architectures and third-party platforms. We adhere to a strict gating process and perform thorough reviews, thereby reducing iterations in release rollout cycles and ensuring faster turnaround time.

Professional Services

LTI provides professional services for implementation, integration and custom development, in line with your product-specific requirements. We help you with product training, development and creation of GTM strategy, and deliver reliable services across implementation, business process automation, application integration and proof of concept creation.

LTI has a strong pool of resources with proven technical expertise and a team of business SMEs to assist you with functional requirement and gap analysis against Canadian financial services industry norms and standards. We determine customizations necessary for the product, create a product roadmap, and carry out functional testing for a faster, glitch-free go-live. Further, our technical experts provide assistance in evaluating emerging technologies and finding less intrusive ways to integrate them with existing systems.