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Our Siebel practice spans the entire gamut of activities required for a Siebel initiative. We offer comprehensive services for CRM strategy consulting, implementation of the complete spectrum of Siebel modules, manual and automated tool-based testing, integration, ongoing application maintenance and development support and version upgrades (including Seibel 8.0).

Highlights
  • Fortune 500 clients across US and Europe
  • 10000+ end users across the globe supported 24x7 from offshore support centers
  • Onsite-offshore methodology and implementation processes proven over multiple engagements
  • Rich experience in version upgrades and database migrations, including SQL to Oracle
  • Integration experience with a variety of middleware and integration standards
  • SLAs offered for support, development and CPI
  • Siebel Center of Excellence for client-specific research and Proof of Concepts
  • Specialized offerings include loyalty, trade promotion management, asset-based order management including quotes, product pricer and configurator
  • Proprietary tools include data archiving, automated user management, upgrade assessment and automated D&B integration tool
  • Key service offerings include:
    - CRMREADY: Laying the foundation
    - CRMCOMPLETE: Turnkey implementation to
      cater to the complete gamut of Siebel
      functional and technical modules including
      version upgrades, data migration, etc
    - CRMOPTIMIZE: Sustained maintenance