| |
|
the client |
| Our client
is a leading manufacturer of
cement, roofing products and
building materials with
operations across the globe |
|
|
the challenge |
| The client
was seeking a partner with
multi-platform ERP
experience to streamline the
support function of its IT
department through an
upgrade of PeopleSoft HRMS
8.0SP1/ 8.9MP1 ML. |
|
|
the solution |
We upgraded
the existing PeopleSoft HRMS
8.0SP1/ 8.9MP1 ML and
PeopleSoft CRM 8.9/ 8.9 MP6
ML. This included the
following:
- Workforce
administration
- Workforce
development and training
compensation
- Manage positions
- Track global
assignments
Highlights
- Customizations
reduced from 36% to 7%
- SOX compliant
Documentation
- Received Oracle
certification for 8.9MP1
ML installation
- Optimized Helpdesk
operations
- Successful redesign
of PeopleSoft data and
tools security
- Simultaneous CRM
Rollout in South Africa,
Malaysia, Poland & Spain
- Languages covered
were Canadian French,
Dutch, German, Italian,
Portuguese, Spanish,
Swedish, Japanese,
Traditional Chinese,
Simplified Chinese
|
|
|
the benefits |
|
The client has benefited
significantly from the
reductions in customization
and accelerated deployment
at multiple countries. The
upgrade allows consistent
and accurate service to be
delivered across all
channels of communication
like phone, e-mail, etc. |
Download