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What do you understand by L&T Infotech’s branding statement: Business-to-IT Connect?




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Helpdesk Services
The helpdesk services are offered for all of the four infrastructure towers i.e. Servers, Network, Application and Desktop.
  • 24x7x365 remote helpdesk support through web, email, chat and voice calls
  • Trouble ticket and service request management
  • Remote diagnostics and troubleshooting using remote control tools
  • Creation of knowledge repository and its management
  • Asset management
  • Service Level Reporting