At L&T Infotech, we
leverage our Business-to-IT Connect to provide the
winning edge to our clients
through application
outsourcing services. Our
mature
Technology Office
develops technology and
business processes that
allow us to provide fuller
value from clients' IT
spends.
Our four phase outsourcing
approach, Assessment,
Transition, Steady State and
Transformation (Continuous
Improvement), facilitates
seamless transition of our
clients' application
portfolio to
offshore/near-shore
locations. Our proprietary
framework, OMI (Offshore
Maturity Index) fast-tracks
assessment of the offshore
readiness of client
applications and recommends
the roadmap in line with
clients' outsourcing vision.
Our proprietary framework,
Rendezvous, is a
program management portal
that allows 24x7 monitoring
of engagement progress from
multiple locations with
features like problem
tracking, productivity gains
tracking, dashboards at
various management levels
thereby ensuring that the
engagement runs on the
pre-defined roadmap.
Our four-tier Governance
Model ensures that the
engagement follows the
stakeholders' requirements
and expectations at
Relationship, Strategic,
Tactical & Operational
levels. It enables proper
goal setting, monitoring of
milestones, measuring the
returns of the initiative
and allowing a clear path
and responsibility for
addressing challenges
through out the outsourcing
journey.
We have an established and
proven resource management
model that caters to
planned ramp-ups for ongoing
client requirements
as well as
fast track ramp-ups for initial or peak resource
requirements on short
notice. We have aligned our
hiring processes to enable quick and
high-quality ramp-ups. We
maintain trained and
certified buffer
resources.
Backed up by global reach,
solid infrastructure, high
security standards and
domain and technology
excellence, our engagement
delivery model can be
tailored to meet our
clients' needs. This in
combination with our
governance and outsourcing
tools, gives us an ability to
deliver on dotted lines
within set parameters like
Quality and SLAs. Based on
our past experience, we work
towards quantifiable
benefits in reduction in TCO
in the first year and
further reduction in steady
state. |
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