Applications Outsourcing
| At L&T Infotech, we
leverage our business-to-IT
connect to provide the
winning edge to our clients
through application
outsourcing services. Our
mature
Center of Excellence
develops technology and
business processes that
allow us to provide fuller
value from clients' IT
spends. Our four phase outsourcing approach, Assessment, Transition, Steady State and Transformation (Continuous Improvement), facilitates seamless transition of our clients' application portfolio to offshore/near-shore locations. Our proprietary framework, OMI (Offshore Maturity Index) fast-tracks assessment of the offshore readiness of client applications and recommends the roadmap in line with clients' outsourcing vision. Our proprietary framework, Rendezvous, is a program management portal that allows 24x7 monitoring of engagement progress from multiple locations with features like problem tracking, productivity gains tracking, dashboards at various management levels thereby ensuring that the engagement runs on the pre-defined roadmap. Our four-tier Governance Model ensures that the engagement follows the stakeholders' requirements and expectations at Relationship, Strategic, Tactical & Operational levels. It enables proper goal setting, monitoring of milestones, measuring the returns of the initiative and allowing a clear path and responsibility for addressing challenges through out the outsourcing journey. We have an established and proven resource management model that caters to planned ramp-ups for ongoing client requirements as well as fast track ramp-ups for initial or peak resource requirements on short notice. We have aligned our hiring processes to enable quick and high-quality ramp-ups. We maintain trained and certified buffer resources. Backed up by global reach, solid infrastructure, high security standards and domain and technology excellence, our engagement delivery model can be tailored to meet our clients' needs. This in combination with our governance and outsourcing tools, gives us an ability to deliver on dotted lines within set parameters like Quality and SLAs. Based on our past experience, we work towards quantifiable benefits in reduction in TCO in the first year and further reduction in steady state. |
Since becoming an independent company in 2004, Freescale has focused on becoming an agile, high-performance company. L&T Infotech has been a great asset throughout this journey. They have consistently delivered results and are a key partner in our IT and business transformation.Sam Coursen, CIO, Freescale Semiconductor