| A dedicated offshore
development center helps a
global electronics company
to focus on core business
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The Client
Headquartered in Tokyo,
Japan, our client is a
leading global electronics
company. The company offers
a wide range of systems,
products and services in
areas like information
systems, electronic devices,
power and industrial
systems, consumer products,
materials and financial
services. Its software
division develops advanced
technology and products
ranging from open middleware
products and enterprise
server software, to embedded
software and storage
software.
The Challenge
Our client's software
division was searching for
an outsourcing partner with
a view to:
- Reduce overall
product development
costs
- Improve internal
efficiency of operations
- Gain access to a
pool of talented
resources
We started our
association with them in
1996-97 with the outsourcing
of a few testing and porting
projects. Our challenge was
to:
- Demonstrate strong
management commitment to
a reliable and long-term
offshore partnership
- Show the benefits of
a world class, scalable
technical resource pool
- Demonstrate ability
to bridge the language
barrier and facilitate
smooth communication
The solution
We have established a
dedicated offshore
development center for
our client and our
relationship is now more
than a decade old.
Starting with porting
and testing, our teams
are now involved in the
delivery of large-scale
projects.
Other highlights of the
engagement
- Strong project
management skills with
adherence to tight
schedules and stringent
quality requirements
- Customized,
client-aligned
processes, that combine
best practices from the
client as well as L&T
Infotech
- Metrics-based project
management aimed at
continuous improvements
in productivity and
quality
- Japanese support desk
for translation services
and Japanese speaking
onsite coordinators and
engineers for project
coordination
- Isolated LAN
environment and secured
link for communication
and deliverables
- Key resource retention
over a long term
- An apex steering
committee consisting of
senior management from
both sides which meets
half-yearly to review
and guide a continuous
improvement initiative
the benefits
- Client's engineers can
focus on core activities
aimed at business
expansion
- Large-scale projects
can be planned and
executed by leveraging
the large technical pool
of dedicated, reliable
offshore resources
- Offshore cost
advantage delivers lower
product development
costs
- Quick enhancements and
sustained maintenance of
products through
offshore product
knowledge retention
- Faster time-to-market
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Since becoming an independent company in 2004, Freescale has focused on becoming an agile, high-performance company. L&T Infotech has been a great asset throughout this journey. They have consistently delivered results and are a key partner in our IT and business transformation.Sam Coursen
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