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Service Management
Our Service Management accelerator spans custom application development, product implementation support and maintenance, product integration and customization. It addresses the following areas:
  • Service Initiation
  • Service Execution
  • Service Closure
  • Service Intelligence
 
Customer Quotation Management
Our Customer Quotation Management accelerator extends from the supplier side to the customer side across various business sub-processes and multiple channels, like sales enquiry processing, order pricing, quote processing, checking availability, scheduling, order assembly, and logistics/delivery of shipments.
It addresses the following areas:
  • Opportunity Management
  • Order Capture
  • Order Fulfillment
  • Order Experience Management