Agency Portal - Enabling Ease of Doing Business
Agency Portal is a state-of-the-art, web-based solution that enables ease-of-doing-business across the Agency-Carrier relationship touch-points. It provides a single, consistent interface with self service abilities for Agents to execute key business transactions efficiently that leads to improved Agency retention, growth in direct written premium, customer service and brand recall besides reducing operational costs. Built using ACORD standards, Agency Portal has ready to use pre-built components which can accelerate development of this collaboration platform for your agencies.
Agency Portal converses seamlessly with the Agency management systems and core Carrier systems such as policy administration and claims. Agency Portal facilitates self service for customer and policy information reducing dependency on Carrier personnel. It has an extensive library of online forms, manuals and informative marketing resources. Agency Portal provides functionality including performance dashboard covering KPIs, upcoming renewal alerts, personalized training, satisfaction survey and task management.
Mobile Based Agency Management Solution
L&T Infotech's solution accelerator is a state-of-the-art mobile solution to be used by Agency interfacing personnel of an insurance company, such as Agency Relationship managers, Territory managers and Sales managers. The
solution presents a variety of vital analytical Agency information fetched from the Carrier's core systems. The solution can be deployed on any handheld device (PDA, BlackBerry), having Windows Mobile or Windows Pocket PC
operating system. This .NET based application, uses web service for real time communication with the remote office server which is done via GPRS.
Following are the information segments of our Mobile based Agency Management Solution
- Agency Demographics
- New Agency Prospecting
- Agency Business Plan
- Policy and Claims Tracking
- Agency Business KPI
- Agency Relationship
- Lead Generation
Agency - Carrier Interface Solution (ACORD compliant Document and Business Message exchange facilitator between Agency and Carrier systems)
Our solution accelerator for Agency-Carrier interface is compliant with ACORD messaging standard, which allows the Carrier and Agencies to exchange documents and data electronically between their systems. It also gives Carriers an easy, effective way to download information to Agents and in turn lets Agents easily upload data to Carriers. Our solution accelerator enables straight through processing which helps Carriers as well as Agents overcome delays in writing business and hence results in a better business ecosystem.
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